In India Mystery shopping is still a less known concept and not used much as compared to western countries. Mystery shopping is to closely observe the purchase process, staff behavior, their handling of customer and operations anonymously. A trained observant (Mystery Shopper) poses himself as a consumer and he observes the required details without knowing the salesperson or other consumers. Well I am not going to the details of Mystery Shopping, you can find a lot of stuff about the topic on internet or in books.
A Company named Red Quanta is beta testing the concept in India. You can register on the website and you will get the assignments for mystery shopping according to your profile. Once you are done with assignment, your expenses will be reimbursed either in terms of money or gift vouchers or meal at restaurant or a movie ticket etc. Isn't a good idea for outgoing people who love shopping.. :)
Whats your take on Mystery Shopping in India? Will you register with RedQuanta? If yes please share your experience in comments.
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